If you have your Wisephone II and are ready to get started, you've come to the right article. Below, you will find a step-by-step checklist that is in the order you should follow to avoid delays or issues:
Connect to WiFi: Unlock your screen and swipe down with two fingers from the top left. Long press on the Wi-FI icon to select and set up your network.
Confirm WiseOS Version: Check that your WiseOS version is 2.4.2 or higher in the top left section of Settings.
• If your device's software has not been updated upon WiFi connection, please go to Settings and ****tap “Reset WiseOS” to initiate the WiseOS update.
Wisephone II Setup: Tap on "Setup" from your Wisephone II home screen and choose "Sign up" to create your new Wisephone II portal account. Once you're logged in, tap on Get Started to attach your device.
Confirm Cell Phone Provider: **** A.** **Techless Service** *(Note: The Techless subscription is included in all three cellular [plans](https://wisephone.com/pages/plans#:~:text=Switch to our service and enjoy the benefits of an included Techless subscription.).)*
• I need to transfer my number to Techless I want a new phone number
B. Current carrier – (Check compatibility)
• Sign up for a Techless subscription HERE to unlock all of your phone's features.
• Step-by-step signup process.
∆ ~ Learn more about the Techless subscription ~ ∆
Insert SIM card: It's time to insert your physical SIM card into your Wisephone II. • Follow the steps outlined HERE if your service is not connecting
Note: If you decide to use your own service, please insert your carrier's SIM card instead of the Techless SIM card that was included with your Wisephone.
Setup Voicemail:
It's time for you to access your voicemail. This step is important, especially for those who have just activated a Techless service plan. • Reach out to your carrier if you need to reset your voicemail password.
Turn Off Messaging Features: If you are coming from an iPhone, you'll want to review this article HERE. If you are coming from another Android device, then you'll want to review this article HERE.
Transfer Important Data: This guide will walk you through the step-by-step process of transferring essential data, such as contacts and photos, to your Wisephone II.
Learn How to Answer Phone Calls: Answering calls might prove to be confusing at first. Check out our helpful explanation and gif HERE.
Customize Your Home Screen: Instead of traditional app icons, we offer a unique customization setting that allows you to rearrange the order and choose the Tools you want to see. Click HERE to learn how!
You've run through all of the important steps for getting started, if you want to learn more then we encourage you to check out the rest of our help articles HERE. If something is missing from our list that you think is important, let us know and we'll take it under advisement.